If you need help that is not covered in this knowledge base, you can submit a support ticket directly from your account dashboard.

Steps to submit a ticket

1. Log in to your account and click Support in the top navigation.
2. Click New Ticket.
3. Select the relevant product or service from the dropdown.
4. Describe your issue and attach any relevant screenshots.
5. Click Submit. You will receive a confirmation email with your ticket number.

Typical response times are within one business day. Track your ticket status from the Support dashboard.